Characteristics | S
Characteristics of SurveySparrow.
Question Type
Text input
Email input
Number input
Multiple choice
Image choice
Yes/No
Rating
Opinion scale
Matrix grid
Signature
Slider
Photo capture
Date question
In addition, users can add display and skip logic and have variables and expressions in questions.
Interface
The overall look of the platform is appealing, with each page not cluttered with options.
When creating a survey, to add a question the entire webpage fill up with options in block form. Then you can edit the one question. When adding a second question, the first question is put onto the list on the side, so you never see two questions at the same time. With this platform, you cannot have multiple questions on the same page, but it makes the overall look cleaner.
The theme and styling of the survey can be edited with simple options available, but more advanced users can edit the CCS of the survey for a custom look.
Collaboration
The surveys can be shared with others on your team or organization. You cannot edit a survey at the same time as someone else, but the data and analytics can be easily shared to many and viewed simultaneously live or in reports.
Analytics
In-depth easy to read analytics are available at a click of a button. This is what SurveySparrow does best, and allows easy integration with other analytical tool such as Google Analytics.
They offer real-time reporting, cross-tabulation, advanced reports filters, and the ability to schedule report emails.
Security/Support
All of SurveySparrow is hosted in Amazon Web Services (AWS) which has end to end encryption.
In addition to an FAQ and general information section on their website, they offer live chat with a representative with quick response times.
Price
A very limited personal free version is available to try the platform.
All paid accounts range in price depending on responses and email shares needed per month.
Personal Accounts:
Basic: $19 - $31 per month
Premium: $29 - $119 per month
Business Accounts:
Basic: $99 - $299 per month
Enterprise: $499 - $749 per month
Elite: custom pricing
All prices are based on annual payments, where quarterly payments increase the cost per month by 50%.
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