Characteristics | M
Characteristics of SurveyMonkey.
Question Type
Multiple-choice questions
Rating scale questions
Liker scale questions
Matrix questions
Dropdown questions
Open-ended questions
Demographic questions
Ranking questions
Image choice questions
Click map questions
File upload questions
Slider questions
Benchmarkable questions
Answer options are fixed, users have an easier survey-taking experience. A closed-ended question includes a predefined list of answer options, while an open-ended question asks the respondent to provide an answer in their own words.
Interface
SurveyMonkey uses popping bright colors with sleek and spacious navigation elements like buttons to make functionalities more intuitive to use. SurveyMonkey anchored the side navigation bar to the left and removed cluttered to simplify the interface.
SurveyMonkey also includes a portfolio of integrations with business apps to bring surveys to integration with different apps allowing collaboration and getting survey writing advice.
Collaboration
SurveyMonkey allows users to work remotely on survey projects with their built-in collaborations features with their team plans. Users can work more efficiently by editing and sending surveys as a team, attain deeper analysis by tackling survey reports, collect feedback and analyze results with tools such as Microsoft Teams, OneDrive, Google Drive, and add contributors to a team to focus on specific tasks.
Analytics
SurveyMonkey includes data-driven analytical solutions to help users better analyze their insights. Users can view results in a summary with automatic charts and summaries are provided with overall results. Users can also filter results by answers, collector, time, and other variables. Moreover, SurveyMonkey allows Crosstab reports by comparing multiple questions and answers.
Security/Support
SurveyMonkey aims to deliver a seamless and secure user login experience with a single sign-on via SAML 2.0 to maintain identity. SurveyMonkey controls data security by storing data in their SOC 2 accredited data centers by adhering to security and technical best practices.
SurveyMonkey includes frequently asked FAQs and 24/7 English email support for all users. Phone support is also offered with the paid feature.
Price
Free Plan
Users can create and send surveys. Users can view a set number of responses per survey.
Paid Plans(Individual)
Prices ranges from 16/month, 99/month, and 119/month for standard, advantage, and premier annual plans. With features such as survey logic, exporting results, create custom reports, etc.
Team Plans
Priced at 25/month and 75/month starting at 3 users. Allows users in the team to have personal accounts and features to help collaboration on survey design, analysis, and use the Library to share themes and logos.
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