# Characteristics | J ## Question Types 1. Email 2. Address 3. Date 4. Time 5. Phone number 6. Signature 7. Product list 8. Fill in the blank 9. Appointment 10. Multiple choice 11. Drop-down 12. Short answer 13. File upload 14. Star/scale rating In addition to these question types, users can also take advantage of the form validation, such as requiring responses to certain fields. Jotform also offers a scoring system that can be set up through the Form Calculation widget. ## Interface Jotform's interface may take a bit of time for users to get familiar especially when with working with form fields as individual settings for them are a bit hidden and thus come with a slight learning curve. Jotform boasts an auto save feature that allows users to keep track of their progress without manually having to save their work. It also has a variety of plugins, including PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce and Zoho CRM. ## Collaboration Jotform allows for easy collaboration by sharing forms with a simple link and allowing real time form collaboration even showing who's working on what through visual cues. However, it comes with the downside that all collaborators have to make a Jotform account in order to access the form. ## Analytics Users can analyze responses in detail through the information that Jotform gathers, including traffic, device type, platform, and location. Users can also connect to Google Analytics for further detailed analyzation of the data. ## Security/Support Jotform offers various support methods, including their FAQ page with common questions and feature usage, a Youtube channel with instructional videos, and a 24/7 support chat. Despite having a 24/7 support chat, Jotform's average response wait time is approximately 6 hours, which is very long, especially for customers dealing with urgent matters. ## Price Jotform offers five different tiers to their platform - Starter, Bronze, Silver, Gold, and Enterprise. The Starter tier is free, but it is limited to 5 forms, 100 responses, 100MB space, 1,000 monthly form views, 500 submission storage, and 10 monthly payment submissions. The Bronze tier is $29/month, and it comes with 25 forms, 1,000 responses, 10GB space, 10,000 monthly form views, unlimited submission storage, and 100 monthly payment submissions. The Silver tier is $39/month, and it comes with 100 forms, 10,000 responses, 100GB space, unlimited monthly form views, unlimited submission storage, and 1,000 monthly payment submissions. The Gold tier is $99/month, and it comes with unlimited forms, 100,000 responses, 1TB space, unlimited monthly form views, unlimited submission storage, and unlimited monthly payment submissions. The highest tier, Jotform Enterprise, grants unlimited access to tools to improve online forms and data collection. It is used by companies, such as Ford and Chanel. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://engineering-communications-progr.gitbook.io/engineering-communications-program-team-projects/your-survey-finder/survey-training-modules/jotform-or-j/characteristics-or-j.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.