Question Type

1. Multiple-choice questions

2. Rating scale questions

3. Liker scale questions

4. Matrix questions

5. Dropdown questions

6. Open-ended questions

7. Demographic questions

8. Ranking questions

9. Image choice questions

10. Click map questions

11. File upload questions

12. Slider questions

13. Benchmarkable questions

Answer options are fixed, users have an easier survey-taking experience. A closed-ended question includes a predefined list of answer options, while an open-ended question asks the respondent to provide an answer in their own words.

Interface

SurveyMonkey uses popping bright colors with sleek and spacious navigation elements like buttons to make functionalities more intuitive to use. SurveyMonkey anchored the side navigation bar to the left and removed cluttered to simplify the interface.

SurveyMonkey also includes a portfolio of integrations with business apps to bring surveys to integration with different apps allowing collaboration and getting survey writing advice.

Collaboration

SurveyMonkey allows users to work remotely on survey projects with their built-in collaborations features with their team plans. Users can work more efficiently by editing and sending surveys as a team, attain deeper analysis by tackling survey reports, collect feedback and analyze results with tools such as Microsoft Teams, OneDrive, Google Drive, and add contributors to a team to focus on specific tasks.

Analytics

SurveyMonkey includes data-driven analytical solutions to help users better analyze their insights. Users can view results in a summary with automatic charts and summaries are provided with overall results. Users can also filter results by answers, collector, time, and other variables. Moreover, SurveyMonkey allows Crosstab reports by comparing multiple questions and answers.

Security/Support

SurveyMonkey aims to deliver a seamless and secure user login experience with a single sign-on via SAML 2.0 to maintain identity. SurveyMonkey controls data security by storing data in their SOC 2 accredited data centers by adhering to security and technical best practices.

SurveyMonkey includes frequently asked FAQs and 24/7 English email support for all users. Phone support is also offered with the paid feature.

Price

Free Plan

Users can create and send surveys. Users can view a set number of responses per survey.

Paid Plans(Individual)

Prices ranges from 16/month, 99/month, and 119/month for standard, advantage, and premier annual plans. With features such as survey logic, exporting results, create custom reports, etc.

Team Plans

Priced at 25/month and 75/month starting at 3 users. Allows users in the team to have personal accounts and features to help collaboration on survey design, analysis, and use the Library to share themes and logos.

1. Go to https://www.surveymonkey.com/

2. Create a free SurveyMonkey account.

3. Log in to your account, and you’ll land in your Workspace.

4. Click Create Survey in the upper-right corner of your account.

   1. Choose from the options on the left side of the screen (start from scratch, copy paste a survey, etc.)

5. Name your survey name, select category type for your survey, and choose survey format.

6. Left sidebar

   1. Add questions and pages

   2. Add custom questions or choose from pre-written questions from the question bank.

   3. Change survey question designs, specific question settings, themes, etc.

7. Click on page logic with a drop-down of page logic options to change question logic and skips.

8. Click on the Next button on the top-right screen

   1. To preview and send the survey by creating a collector to get responses.

   2. Select how you want to collect responses, either send surveys your way or target your survey to a specific group of participants.

9. Next, users can click on options on the progress bar to analyze results or present results.

Summary