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SurveyMonkey | M

The world’s leading survey software. On a mission to help people turn their curiosity into action.

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Summary

Type
Pros
Cons

Question Types

  • Conditional logics

  • Click map and matrix questions

Creating A Survey | M

How to create a SurveyMonkey Survey.

  1. Go to

  2. Create a free SurveyMonkey account.

  3. Log in to your account, and you’ll land in your Workspace.

  • A closed-ended question answers are fixed

Interface

  • User friendly interface

  • portfolio of integrations

  • Most integration fetures are paid plan

Collaboration

  • Team plans with more than 3 users

  • Allow tackling survey reports, collect feedback and analyze results as a team

  • Only Available with Team Plans

Analytics

  • Summary with automatic charts

  • Crosstab reports by comparing multiple questions and answers

  • Survey reponses are limited to free plan

Security/Support

  • Single sign-on via SAML 2.0 to maintain identity

  • SurveyMonkey includes frequently asked FAQs and 24/7 English email support

  • Phone support(paid plan only)

Price

  • Free Plan(create, send surveys, and view a set number of responses per survey)

  • Individual plans and team plans

Click Create Survey in the upper-right corner of your account.

  1. Choose from the options on the left side of the screen (start from scratch, copy paste a survey, etc.)

  • Name your survey name, select category type for your survey, and choose survey format.

  • Left sidebar

    1. Add questions and pages

    2. Add custom questions or choose from pre-written questions from the question bank.

    3. Change survey question designs, specific question settings, themes, etc.

  • Click on page logic with a drop-down of page logic options to change question logic and skips.

  • Click on the Next button on the top-right screen

    1. To preview and send the survey by creating a collector to get responses.

    2. Select how you want to collect responses, either send surveys your way or target your survey to a specific group of participants.

  • Next, users can click on options on the progress bar to analyze results or present results.

  • https://www.surveymonkey.com/arrow-up-right

    Characteristics | M

    Characteristics of SurveyMonkey.

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    Question Type

    1. Multiple-choice questions

    2. Rating scale questions

    3. Liker scale questions

    4. Matrix questions

    5. Dropdown questions

    6. Open-ended questions

    7. Demographic questions

    8. Ranking questions

    9. Image choice questions

    10. Click map questions

    11. File upload questions

    12. Slider questions

    13. Benchmarkable questions

    Answer options are fixed, users have an easier survey-taking experience. A closed-ended question includes a predefined list of answer options, while an open-ended question asks the respondent to provide an answer in their own words.

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    Interface

    SurveyMonkey uses popping bright colors with sleek and spacious navigation elements like buttons to make functionalities more intuitive to use. SurveyMonkey anchored the side navigation bar to the left and removed cluttered to simplify the interface.

    SurveyMonkey also includes a portfolio of integrations with business apps to bring surveys to integration with different apps allowing collaboration and getting survey writing advice.

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    Collaboration

    SurveyMonkey allows users to work remotely on survey projects with their built-in collaborations features with their team plans. Users can work more efficiently by editing and sending surveys as a team, attain deeper analysis by tackling survey reports, collect feedback and analyze results with tools such as Microsoft Teams, OneDrive, Google Drive, and add contributors to a team to focus on specific tasks.

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    Analytics

    SurveyMonkey includes data-driven analytical solutions to help users better analyze their insights. Users can view results in a summary with automatic charts and summaries are provided with overall results. Users can also filter results by answers, collector, time, and other variables. Moreover, SurveyMonkey allows Crosstab reports by comparing multiple questions and answers.

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    Security/Support

    SurveyMonkey aims to deliver a seamless and secure user login experience with a single sign-on via SAML 2.0 to maintain identity. SurveyMonkey controls data security by storing data in their SOC 2 accredited data centers by adhering to security and technical best practices.

    SurveyMonkey includes frequently asked FAQs and 24/7 English email support for all users. Phone support is also offered with the paid feature.

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    Price

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    Free Plan

    Users can create and send surveys. Users can view a set number of responses per survey.

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    Paid Plans(Individual)

    Prices ranges from 16/month, 99/month, and 119/month for standard, advantage, and premier annual plans. With features such as survey logic, exporting results, create custom reports, etc.

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    Team Plans

    Priced at 25/month and 75/month starting at 3 users. Allows users in the team to have personal accounts and features to help collaboration on survey design, analysis, and use the Library to share themes and logos.

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