Characteristics of SurveySparrow.
Text input
Email input
Number input
Multiple choice
Image choice
Yes/No
Rating
Opinion scale
Matrix grid
Signature
Slider
Photo capture
Date question
In addition, users can add display and skip logic and have variables and expressions in questions.
The overall look of the platform is appealing, with each page not cluttered with options.
When creating a survey, to add a question the entire webpage fill up with options in block form. Then you can edit the one question. When adding a second question, the first question is put onto the list on the side, so you never see two questions at the same time. With this platform, you cannot have multiple questions on the same page, but it makes the overall look cleaner.
The theme and styling of the survey can be edited with simple options available, but more advanced users can edit the CCS of the survey for a custom look.
The surveys can be shared with others on your team or organization. You cannot edit a survey at the same time as someone else, but the data and analytics can be easily shared to many and viewed simultaneously live or in reports.
In-depth easy to read analytics are available at a click of a button. This is what SurveySparrow does best, and allows easy integration with other analytical tool such as Google Analytics.
They offer real-time reporting, cross-tabulation, advanced reports filters, and the ability to schedule report emails.
All of SurveySparrow is hosted in Amazon Web Services (AWS) which has end to end encryption.
In addition to an FAQ and general information section on their website, they offer live chat with a representative with quick response times.
A very limited personal free version is available to try the platform.
All paid accounts range in price depending on responses and email shares needed per month.
Basic: $19 - $31 per month
Premium: $29 - $119 per month
Basic: $99 - $299 per month
Enterprise: $499 - $749 per month
Elite: custom pricing
All prices are based on annual payments, where quarterly payments increase the cost per month by 50%.
Limited to 10 questions in free plan
Interface
Clean & easy to use
Can customize the CSS
Can only see one question at a time
Collaboration
Can share with entire team easily
Sharing data and analytics very easy with dashboard
Cannot simultaneously edit
Analytics
Great visuals and easy to understand
Easy to connect to other analytical software
Security/Support
24/7 online chat support
Only basic end-to-end encryption via AWS
Price
Free plan available to test personal
Personal plan allows for large amounts of data for relatively low price
Business plans can be reasonable
Free version very limiting
Annual/quarterly plans don't allow for a long trial period
Can be expensive if you only want the survey maker
How to create a SurveySparrow Survey.
Create an account or get an account from your organization.
Click "+ New Survey" on the top right.
Choose to a survey type from Classic, Chat, NPS, Offline, and 360 Assessments.
In each, you can either 'Start Blank' or choose to 'Browse Classic Templates'.
Then you name the survey and choose which workspace to save it under.
In the 'Build' section, you can add questions, design your survey, add variables, change language, change general setting, notification settings, and print the survey.
In the 'Integrate' section, you can integrate the survey with other apps/tools, configure workflows, setup web hooks, and share survey API.
In the 'Share' section, you can choose one of the multitude of options to share your survey.
Finally, in the 'Results' section you can see the results from your survey.
To go back to the survey results, find your projects on the home page and select them.