# Characteristics | T

## Question Type

1. Contact Info: phone number, email, website
2. Data & Scheduling: Data, Calendly(integration)
3. File Upload:
4. Text: short text, long text
5. Payment
6. Legal & Consent: legal
7. Number&#x20;
8. Rating & Ranking: ranking, opinion scale, rating, matrix
9. Choices: multiple-choice, picture choice, yes/no, dropdown
10. Form Structure: welcome screen, ending, statement, question group

Users can find all questions in the create panel where users can select from a drop down menu of all questions types, the design of the overall question layout, and the conditional logic. Users can also use the question setting to set questions as required, the maximum number of characters, add images or videos, and more.&#x20;

In addition, each question also has a question reference in which allows developers to use Typeform's API.&#x20;

## **Interface**

Typeform has a user interface where users can sign in to their account and all created surveys or edits are automatically saved in the user's account profile. Typeform allows users to create questions one at a time like a conversation and built-in photo and video libraries allow users to customize their layout and themes to show their branding.&#x20;

## **Collaboration**

Typeform allows users to collaborate with their teammates with functionalities including adding comments, starting threads, creating tasks, connecting to other apps, annotating pages, and attaching files. All of the above functionalities are only available with a Plus, Business, or Enterprise account.&#x20;

## **Analytics**

### **Response Summary**&#x20;

Typeform allows users to view the overall result summary of each question in which what you see depends on the type of the question. For example, multiple-choice questions results are displayed in a horizontal bar graph while results for rating questions are shown in a vertical bar graph. Users are also allowed to export survey results to a spreadsheet in Excel(XLS) or CSV file formats.&#x20;

### **Results Insights**&#x20;

Typeform provides an insights section that gives users a big picture overview of their Typeform's performance and question-by-question analysis. Insight functionalities include filters, views, starts, submissions, completion rate, and average time to complete. The Business or Enterprise plan even allows users to see a trend chat of changing metrics over time.&#x20;

## **Security/Support**&#x20;

Typeform performs repeated risk assessments at regular intervals and these assessments ensure security measures and controls to reduce the risks to an appropriate level.&#x20;

Typeform includes frequently asked FAQs and search bar functionalities allowing users to type in their needs.&#x20;

## **Price**&#x20;

### **Free Plan**&#x20;

All free users have unlimited Typeforms, 10 questions per Typeform, 10 responses per month, logic jumps, etc.&#x20;

### **Basic Plan**&#x20;

Priced at 25 USD/month, with 100 responses/mo, 1 user, unlimited Typeforms, unlimited questions, etc.

### **Plus Plan**&#x20;

Priced at 50 USD/month, with 1,000 responses/mo, 3 users, unlimited Typeforms, everything in Basic, removed Typeform branding, custom subdomain, etc.

### **Business Plan**

Priced at 83 USD/month, with 10,000 responses/mo, 5 users, unlimited Typeforms, everything in Plus, drop-off rates, conversation tracking, priority support & live chat, etc.
